Terms and conditions of use

The website https://byramon.co/ is published and operated by RAMON, a simplified joint-stock company (SAS) with share capital of 1 000 euros, registered at 250 boulevard Voltaire, 75011 Paris, registered with the Registry of Commerce and Companies of Paris under number 106 763 410. VAT number: FR25106763410. Email: info@bookramon.com. These terms and conditions of use ('Terms') govern the use of the Site and apply to any User browsing the Site or booking an Experience. Browsing the Site and/or booking an Experience constitutes full acceptance of these Terms. RAMON reserves the right to amend these Terms at any time. The applicable Terms are those in force on the date of browsing.

Customer: a person who books an Experience on the Site, necessarily also a User. Experience: a wellness offer, excluding accommodation, provided by a Partner Hotel on the Site. Partner Hotel: a hotel partnering with RAMON whose offers are listed on the Site. User: a person browsing the Site, whether or not they are a Customer. Site: all content and services provided by RAMON at https://byramon.co/.

The Site is freely accessible to any adult User with internet access. Users may browse freely without creating an account. Creating a RAMON account requires: a valid email address, a password, a last name, a first name and a salutation. Registration is strictly personal and non-transferable. RAMON reserves the right to refuse registration if information provided is inaccurate or incomplete. Completing registration constitutes acceptance of these Terms and is confirmed by email. RAMON shall not be liable for damages resulting from fraudulent access to a User's account following disclosure of their credentials.

RAMON regularly updates the Site content to offer new Experiences and provide accurate and up-to-date information.

The Site is accessible 24/7, except for scheduled or unscheduled maintenance or force majeure events. RAMON is subject to a best-efforts obligation and shall not be liable for any damage resulting from Site unavailability or the presence of viruses.

All elements of the Site (texts, images, logos, trademarks, graphics, databases, software, videos) are the exclusive property of RAMON or its Partner Hotels. Any reproduction, use, distribution or representation, in whole or in part, for commercial or advertising purposes without the prior express consent of RAMON constitutes an infringement and may give rise to civil and/or criminal liability.

RAMON takes all necessary measures to ensure the proper operation, accessibility, security and confidentiality of the Site, subject to a best-efforts obligation. RAMON strives to keep the information on the Site accurate and up to date. RAMON shall not be liable for Site malfunctions caused by force majeure, fraudulent third-party intrusion, software incompatibilities, or User negligence. Photographs and texts illustrating Experiences are for information only and are not contractually binding.

Users may contact RAMON with any questions or reports by emailing info@bookramon.com. RAMON will endeavour to respond promptly.

The Site may contain links to other websites. RAMON has no control over the content of these pages and cannot be held responsible for their content.

Users will find all information about the processing of their personal data in RAMON's privacy policy, accessible on the Site.

By creating a RAMON account, the User acknowledges that they may receive marketing communications about Experiences and services offered on the Site, based on the commercial relationship established. The User may unsubscribe at any time via the unsubscribe link in any email or from their 'My Account' space. Unsubscribing does not affect the validity of the account or access to RAMON's services.

These Terms are governed by French law. In the event of a dispute, French courts shall have exclusive jurisdiction.